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      SoftwareOne

      Engaged Employer

      SoftwareOne reviews

      3.6

      59% would recommend to a friend

      (1,337 total reviews)

      Raphael Erb and Melissa Mulholland

      70% approve of CEO

      58% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.4

      Career opportunities

      3.2

      Senior management

      SoftwareOne has an employee rating of 3.6 out of 5 stars, based on 1,337 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftwareOne employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Jun 4, 2020

      Company that puts its employees first

      Inside sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked for SoftwareONE for 5 years + and I have to say it is the best place I have worked. The companys core values + culture are lived and breathed by its employees as well as the Leadership team. Its non hierarchical set up works well and everyone is easy going and approachable. Everyone is helpful when needed and I can honestly say I have made some life long friends here. The Onboarding for new starters is structured and full training is given + career progression is something that is a focus for line managers, should this be something that is of interest to you.

      Cons

      It can sometimes get very busy, very quickly and sometimes its hard to juggle a high workload however people will always help if you ask.

      avatar
      SoftwareOne Response
      5y
      I was lucky enough to speak at an industry conference earlier this month and someone asked me about our values - how we made them real - and the example you give of 'help' is for me one of the aspects that stands out most. It always seems like when you need or ask for help in the company, others will put you before themselves and go out of their way to ensure you are successful. It's a idealistic concept and I am sure there are instances when things get in the way of it happening, but the 'pay it forward' mentality and willingness to be there for each other is pretty powerful so it's great to see that recognised. Don't get me wrong, we are not completely altruistic, we have a business to run but it is inspiring to see the values shine through. I agree with you on the 'business scale' - it feels like we have never been busier - I almost feel lucky given what is going on in the world to be this busy. However, I also realise that sometimes this is difficult and it challenges the concept of work life harmony. I'm not sure I have an answer to this but as you say, if people need help or are challenged, then we will do what we can to help! Thanks again for taking the time to write! John.
      4.0
      Jun 4, 2020

      Why softwareone ?

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been with SWO for several years my take aways would be they go above and beyond for their employees in whatever shape or form. We have a culture rep team who continue to support the welfare and needs of their employees, not many companies provide this to their staff. Swo is constantly evolving with the modern day market and always trying to be at the very top of their game, whilst we may not always get it right first time they will continue to develop to get to where it needs to be. The people are always prepared to help and support you with what ever you need and will always make time for you. In such a fast paced environment sometimes it’s hard to get that time and support. Quarterly bonuses you can hit through KPI’s so you feel like you are also achieving something after a busy quarter. We also have quarterly team nights out where we get some time away from the office to socialise and mingle with maybe some of the other team members you may not speak to as frequently on a day to day bases. Swo want you to progress and flourish within the business and will help support your career developments should that be a desired route you wish to take.

      Cons

      New starter onboarding isn’t always the greatest, however it has improved drastically since when I first started. 8.30 starts on a Wednesday. Wimbledon travel is a nightmare.

      avatar
      SoftwareOne Response
      5y
      I was lucky enough to live in Wimbledon earlier in my career before I joined SWO so I know it can be difficult with travel - hopefully you've found a good balance from with the train / tube or other means. Thanks for the feedback - of course it's great to hear you're feeling the benefit and impact of the culture rep teams and as you say, we are not perfect but I believe we care about trying to do what is right. Finding the balance between fostering a local community and at the same time a truely global, scalable company is challenging - so the feedback helps us shape that in real time. The same goes for the flexible working structure - as you say highlighted by COVID - but again this is balance as a lot of the culture is fostered by the community / togetherness in an office in the first place - but I will make sure this goes back into the UK improvement loop. Please let us know if you have any specific ideas on how to make that work. Otherwise, thanks again for investing the time in doing this and your career with SWO. Hope you have a great rest of Q3 and H2! John.
      5.0
      May 18, 2020

      Continue to evolve

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Patrick Winter's sudden passing had a profound affect on many of the 'original' SoftwareONE family. There was a fear that his legacy would not live on and the company could not be as effective without him. Well, in my view the leadership and the whole SoftwareONE organisation continues to prove that theory wrong. It has been hard but the culture continues to shine through. I don't think everyone is 100% happy yet - but the leaders are willing to listen, they are making active efforts to improve all of the time and in the current climate of COVID, the company is appearing to stand strong for it's customers and employees. Very proud to be part of this and hope I can contribute in my own small way.

      Cons

      The pace of the company is relentless - it is not for the feint hearted and will frustrate those used to a 'corporate' life. It's not the right home for everyone but that's ok - you've got to be aligned to the culture, to genuinely love and support each other and it's addictive if you are.

      avatar
      SoftwareOne Response
      5y
      I must admit to being a little overwhelmed reading this - for those that don't know, Patrick Winter was our founding CEO and much of what SWO stands for today is because of him. Losing him was incredibly hard but equally the company is something I know he would both proud of and astounded by. It is a very different organisation in terms of size and offering than when he sadly passed, but one that still has people and values at it's heart and centre. The current leadership have picked up this legacy and are guiding the business successfully with their own style and approach - but the underlying values and importance of all the people that make up SWO have not changed as you say. The pace can be relentless but I think it would be a very different, and dare I say 'boring' place if it sometimes wasn't - especially when you love what you do. Thanks again for the feedback and please keep helping us with how to improve. John.
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