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      SoftwareOne

      Engaged Employer

      SoftwareOne reviews

      3.6

      61% would recommend to a friend

      (1,338 total reviews)

      Raphael Erb and Melissa Mulholland

      70% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      SoftwareOne has an employee rating of 3.6 out of 5 stars, based on 1,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftwareOne employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      1K reviews
      5.0
      Apr 16, 2024

      great work-life balance

      Servicenow developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      work-life balance opportunities culture and values

      Cons

      nothing, SWO has a amazing culture never a dull moment when inside

      1.0
      Apr 15, 2024

      Great for some people.

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture of super happy, highly forgiving leaders who set expectations at ultra achievable levels. No one interferes with your day to day and any "negative" feedback is not welcome or acceptable. The culture pursues retention, involvement, and engagement over "deadlines" and "performance" so there are always an abundance of people who are ready to jump into any process. If direction or support is required, not to worry, there are several layers of regional leadership and co-leaders (in fact North America has two Presidents!), so there are always several leaders within your region and also within the Global organization ready to provide their divergent views and opinions - enabling you to discover for yourself which direction to go. If learning is what you are in for, fear not, there are multitudinous sessions seemingly every week on all things DEI, and administrative. There is a non-ambiguous "discretionary" time-off policy. If you like to sell software licenses - this is the place for you because that is what they know how to do.

      Cons

      Very fluffy culture. Leaders who are mostly checked out. So many people involved in everything - trying to make up work and adding no value. Confusing leadership layers - leaders do not understand their own business lines. Global teams and executive leadership are completely out of touch with regions and don't actually understand services so they create chaos, confusion and disruption within the regions. The organization as a whole seems to not understand its identity or purpose - they really want to just sell software licenses. Company cares more about DEI than they do about the mission. Policies are confusing - the centralized "Global" structure - is completely out of touch with the regions. The executive leadership of services doesn't take accountability for anything, rather they just sit in an ivory tower and criticize, blame everyone else for their own lack of understanding. Processes are broken everywhere and most of the senior leaders have seem to have gotten their positions not based on merit or capability, but rather on the fact that they used to work for a tech company or consulting company.

      Viewing 274 - 276 of 1,338 Reviews
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      ReviewsSoftwareOne reviews

      Glassdoor has 1,876 SoftwareOne reviews submitted anonymously by SoftwareOne employees. Read employee reviews and ratings on Glassdoor to decide if SoftwareOne is right for you.