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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,368 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      2.0
      Jun 9, 2017

      Typical Corporate Fast Food Chain

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Benefits, stock grants, vacation days

      Cons

      It's just a typical corporate job where upper management claims we're all about making the world a better place and all that nonsense. Honestly, Starbucks is somewhat off their rocker. I believe I'm hard work and I possess an incredible work ethic, and for me to say that Starbucks massively understaffs its stores is out of character - but they do. Ever wonder why your Starbucks experience is crappy? I could go on and on.

      3.0
      Jun 9, 2017

      Great to gain experience... but then opportunities stop

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved the team I worked with. They are life long friends that I still hang out with all the time. The culture of the company is amazing... if it's done right and with people who have good attitudes. Most of my time at Starbucks was amazing. The last six months I started seeing its faults and found a new opportunity.

      Cons

      Overworked, understaffed. Expectations for baristas, shifts, and store managers is unrealistic. The pay isn't good. Once you become a Store Manager, very little development opportunities. Lots of pressure is given on the store-level employees, and upper management is out of touch with what it takes to run a clean, well-run, community-impacting store. DM's pick their favorites and the rest of the Store Management team is overlooked. Upper management is almost exclusively outsourced. You may get that one DM who "once was a barista" but generally they were friends with someone else who was a DM from their previous employer, making it hard to move up.

      3.0
      Apr 21, 2017

      Senior Manager

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A company that lives its external values internally. The company develops your 'whole self' not just your professional self. Generally good benefits (new parental leave), especially compared to places outside the PNW. Unlike other companies I've been at, Starbucks is generally willing to let people move around the organization (between functions).

      Cons

      The verdict is still out for me in general. Can be intensely political, and much more hierarchical than I would have expected. It's amazing we can accomplish anything innovative with the amount/level of stakeholders that are involved in decision-making. Would not recommend as a first place out of college to work - training is non-existent, and in my function, you need to be a SME to really succeed. Old school in terms of workplace flexibility - very much a 'butts in seats' culture, although I believe that may depend on the department. The company is at an interesting inflection point - will be interesting to see the next 12-18 months.

      Viewing 304 - 306 of 85,368 Reviews
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      Glassdoor has 91,083 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.