Starbucks reviews

3.5

56% would recommend to a friend

(85,366 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Aug 16, 2017

Some comments

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Steady work, flexible hours, good benefits, mostly friendly coworkers, and a willingness to work with school schedules.

Cons

Stress from dealing with customers; occasionally long and/or early hours which can contribute to health problems. Frequent changes in procedures and products, often seemingly designed by people who aren't working at the store level.

3.0
Aug 7, 2017

It's a cult

Recommend
CEO approval
Business Outlook

Pros

The company provides almost endless free coffee, great benefits benefits for part time and full time employees, and a flexible schedule.

Cons

Corporate doesn't supply enough labor hours to accommodate all parts of the day. They essentially want the entire staff to become obsessed with Starbucks culture and do everything "for the greater good" without paying them enough to care.

4.0
Aug 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, corporate social responsibility, excellent project and learning opportunities. They value and respect their employees and it shows practically every day

Cons

HR moves too slowly to identify and process top candidates. Health benefits for corporate employees are expensive and stingy relative to to other fortune 500 companies

Viewing 301 - 303 of 85,366 Reviews

Glassdoor has 91,081 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.