Starbucks reviews

3.5

56% would recommend to a friend

(85,368 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Mar 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Starbucks offer's great benefits for their employees working a minimum of 20 hours a week including medical/dental/vision, stock grants, employee stock purchasing at discount, 401K matching, and more..

Cons

Told repeatedly that Starbucks prefers to hire from within but on multiple occasions had to train outside hires personally just to watch them be placed in higher positions, of which they were not nearly as experienced as a tenured partner like myself. Felt consistently overlooked by change in upper management, seemingly needing to reprove myself over and over, making it almost impossible for me to advance in the company. Rough hours.

3.0
Feb 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Partner connections, free beverage(s) when working, free food item when working, able to transfer between different stores, ability to move up within company, customer connections, coffee and tea knowledge, stock options, 401k, cup fund

Cons

Understaffed, high pressure, no longer opportunity of raise every 6 moths, short training/learning period (makes it extremely stressful for some people who need more time to learn), pay, mean customers from time to time, cleaning

4.0
Feb 6, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Great benefits, personable atmosphere, and the company truly cares for its employees.

Cons

Management is micro managed, short staffed district, want you to work 60 hours but only put on the schedule 40...

Viewing 322 - 324 of 85,368 Reviews

Glassdoor has 91,083 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.