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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,368 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Nov 13, 2015

      Assistant Store Manager (external hire)

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks has a great culture and invests a lot in their people. The weekly coffee mark-out, daily food mark-out, free beverages while working, and benefits are great. I really with a fun group of people.

      Cons

      The ASM program is poorly structured for external hires. There is too much work to do as an SM to properly train your external ASM. Internal Shift Supervisors who are promoted to ASM are already used to the monotonous day to day duties of making beverages and intense peak periods. Also there are no defined timelines for completion of training modules. I worked with +10 year SMs who were too comfortable in their position and didn't enjoy investing more than 40 hours per week into their jobs when they are on salary and are expected to. Also there is very little career growth and outlooks with Starbucks once you become an SM. You barely make $50k/year (if that) and promotion to the DM role is very competitive and there is a huge gap between the # of SMs vs # of DMs in the company. Spending +10 years as an SM doing the same thing everyday in hopes of getting promoted and not making the national salary average is not enough for an aggressive retail management professional. Use the resume booster and apply to a bigger company.

      3.0
      Oct 9, 2015

      Accountant II

      Accountant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance is fantastic in general, although many accounting teams are not supportive of work-from-home or flex time schedules at the manager/director level. On-site gym with classes offered throughout the day. The company has many in-building events involving impressive guest speakers and interesting topics. The culture is collaborative and consensus driven, although this can slow decision making. Employees have several avenues to communicate concerns and, outside specific individual issues, can do so without fear of negative consequences. 30% discount at all retail locations and a free pound of coffee a week, in addition to numerous in-building kitchens which provide free access to Starbucks brewing and espresso equipment and ingredients - even training to use the machines and make drinks is available to all interested.

      Cons

      Pay is atrocious. This is continuously acknowledged by all employees, and becomes compounded as tenure increases - raises due to internal promotion fall short of offers to external hires. Medical and retirements benefits are only average now, and are no longer something that Starbucks can tout itself as a leader in. Tuition benefits are limited to a first bachelor's degree with no allowances for continuing ed, certifications, or advanced degrees. Parking in the SODO are is terrible and the waitlist for parking the Starbucks garage is several years - even the wait list for the surface parking lot is approximately one year. The career advancement environment is extremely relationship driven - if you don't have a high level of emotional intelligence and ability to leverage mentoring and other methods of building the right relationships, be prepared to be overlooked.

      4.0
      Sep 15, 2015

      Starbucks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks took care of me while in college--paid me just enough to make sure I couldn't get a job with similar responsibilities for more pay. The flexible scheduling made it possible to work full time and attend school.

      Cons

      There is no connection between a store and the company at large. The district managers rotated in and out routinely, so everyone in a store was basically anonymous to middle and upper management.

      Viewing 328 - 330 of 85,368 Reviews
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      Glassdoor has 91,083 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.