Starbucks reviews

3.5

56% would recommend to a friend

(85,385 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Nov 5, 2014

Store Manager

Recommend
CEO approval
Business Outlook

Pros

A great place to grow and develop professionally. I started as a barista and grew to store manager. I also had the opportunity to become a training facilitator

Cons

Retail is tough work. As part of my store manager tenure I was moved to a new store on a yearly basis in order to build a high functioning team.

2.0
Sep 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Free coffee, SOME people are great, provides a fantastic learning experience for business management, provides a great work ethic.

Cons

I'm a store manager. I worked my way up through the company over the last 7 years. Starbucks simply has unrealistic and sometimes impossible expectations at all levels of employment. As a store manager I work about 50-60 hours a week in store with an additional 5 hours of administrative work at home. I have to send three reports a week and I am expected to work my all of my store's most profitable days. I also have to post a schedule on Tuesday. Therefore I can only take Thursday and Sunday off, if I strictly followed those rules, which doesn't lead to a healthy work life balance. The compensation is dismal. Starting at $42,000 with low opportunity for bonus in most stores. The hourly wage breaks down to less $15 an hour, which for upper management is pathetic. It's especially disheartening when you consider the fact the my store's annual profit is a cool million and growing. It's not bad when you get some really great people in roles below you, however you can't expect them to stay forever because as they get older and wiser they realize it's not fiscally sensible to stay with Starbucks long term. I used to love this company. I thought management would lend me the authority and the autonomy to run a great business. Instead I find myself being micromanaged and reprimanded for not achieving the impossible. The red tape through corporate when it comes to employee management leaves me with next to no authority in reality, while I have to struggle with maintaining the illusion that I could fire someone for simply not working hard or fast enough. I hate going to work everyday and I am consistently searching for employment elsewhere, which is so sad considering how well I know the business of Starbucks.

2.0
Aug 16, 2014
Recommend
CEO approval
Business Outlook

Pros

great pay, benefits available of just after 6 months also you only need to work 20 hours a week. Looking forward to going back to school and finish getting that bachelors degree well eligible partner(partners who are benefits eligible are eligible for this incentive) can receive full 100% tuition reimbursement. Coffee masters classes are available to further your knowledge about coffee.

Cons

Extremely Hard labor, if your not able to keep your composer in a fast paced environment where tons of things need to get done then this job might not be for you. Leadership expects a lot but your only so limited, as well as lack of being able to expand your career opportunities at different parts of the plant. So many people so little positions to be filled. Its not what you know and what your good at its who you know.

Viewing 349 - 351 of 85,385 Reviews

Glassdoor has 91,100 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.