Starbucks reviews

3.5

56% would recommend to a friend

(85,398 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Oct 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits, benefits, benefits They offer great benefits, just be prepared to pay for them.

Cons

60-80 hours work week - Salaried Slave - your subordinates do not care the hours and effort to put into making Starbucks money, just that you give them everything they want and need or they turn around and make up stories about you.

5.0
Jul 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits and a quick pace.

Cons

On the plus, the store was always clean. On the minus, I was always the cleaner.

1.0
Apr 23, 2013
Recommend
CEO approval
Business Outlook

Pros

You get to drink free coffee and other beverages when you're working. You also get free weekly merchandise as 'markouts'.

Cons

Anything not listed under pros. Managers and the upper management don't care about baristas at all because they are easily replaceable. Customers are often rude to employees, as they think they deserve a crown for being a Starbucks customers. Employees are required to bend over and do ANYTHING to make customers happy, even if they're child molesters or a serial killer. As long as they pay $5 for their lattes, expect to bend over and make the customers AND the management happy, all whilst getting paid minimum wage. You'll only have opportunities for advancement if you suck up to your managers. No matter how good you perform, it won't be awarded if the management decides not to award you.

Viewing 364 - 366 of 85,398 Reviews

Glassdoor has 91,114 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.