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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,398 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Apr 15, 2013

      Good, but really difficult to advance and pay is drastically uneven

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly work environment in the corporate HQ. Good people to work with. Weekly pound of free coffee. Excellent product.

      Cons

      Management focuses on weird things in order to get promoted (i.e. "leadership" rather than actual work done). "Leadership" has its own meaning at Starbucks and is applied inconsistently. Promotion paths are not uniform - some people have a thousand hoops to jump through to get a small advance while others breeze through without being given any additional assignments or tasks. Bonuses are only given to managers and pay is wildly uneven within the job levels.

      4.0
      Mar 6, 2013

      You'll never grow old at Starbucks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depending on the leadership in a particular department or area of the country, it can be a very rewarding experience. Having had various leadership roles over a 20 year career, the early vision and culture was strong and all partners (employees) worked together as a team to support the company mission and business growth. Individuals were respected, developed and recognized for their contributions, and rewarded accordingly.

      Cons

      Answering to Wall Street has become the driving force, and it is the politically motivated, competitive, bottom line focused individual who is rewarded, often at the expense of their peers, direct reports and the culture the company "says" it holds dear. This is not unlike many large public companies, just be aware that in many cases, they no longer "walk the talk".

      Viewing 367 - 369 of 85,398 Reviews
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      Glassdoor has 91,114 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.