Starbucks reviews

3.5

56% would recommend to a friend

(85,410 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Jan 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Starbucks is great in the fact that they offer flexible schedules for those that need it (students, stay at home moms, retirees, etc.). It is a busy fast paced environment that is focused on the customer's happiness and relationships between the employees and the customers. If your a social person who loves interacting with people this job is perfect for you. They seem to offer accessible advancement to those who want it.

Cons

It is a tiring job at times. Working with a younger generation you get your share of diverse work ethics. I am only 23 but I can tell you there is a maturity gap and a laziness that is seen in some of our younger employees. Store managers can either be gems or duds. I've seen someone stay with the company that should have been fired a long time ago and corporate just turns a blind eye on them. Its unfair to those who witness it everyday. Other managers have been relentlessly pestered by dm's and yet they're doing a good job with the employees, customers, and store. Labor is always an issue, at least with our current manager. Lowering the labor hours takes away from the extra things we have to do everyday to keep the store to the health standard Starbucks has set for itself.

4.0
Aug 6, 2011
Recommend
CEO approval
Business Outlook

Pros

You are treated as a "partner". Most upper level management people are friendly and accessible. On-line classes available for free to add to your personal development.

Cons

Not alot of opportunity to move past a district position. Store managers have had to take up alot of slack due to reduced payroll expectations.

Viewing 376 - 378 of 85,410 Reviews

Glassdoor has 91,126 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.