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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,429 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Reviews by job title

      85K reviews
      4.0
      Apr 25, 2011

      Great place to work through college

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Very flexible schedule -Great benefits -Tips and good pay -Fun and fast paced -Social interaction with partners and customers encouraged -Informal attitudes with customers - much more conversational -Great opportunities for promotion Essentially, Starbucks is an awesome place to work while you're going to college or just getting started. There's always plenty to learn and, depending on the district, they like to promote from within often.

      Cons

      -On your feet for the entire shift - get some good shoes! -Rush hours can be VERY stressful -Customers can be ridiculous Sometimes things get VERY busy and if you're short staffed (which happens often), these times can make you want to pull out your hair. Customers can also be a pain in the butt, requesting very specific drinks and demanding a new one if the first is not perfect. Management at the store level can also be unqualified to handle supply orders and manage employees.

      4.0
      Apr 23, 2011

      good for a year or two, but you stand a better chance of being promoted to mgmt from the outside than within.

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      usually your fellow partners (sbux term for employees) are great to work with -- especially if your store is superbusy and you're constantly in the trenches with them. most personalities will fit in because it is a very accepting company (despite the need for no piercings, "not normal" hair colors, radical appearance changes, no tattoos, etc.) and if you are a fairly quick learner -- YES, it is a LOT of information, just make sure you are always trying to learn/keep busy -- you will do fine.

      Cons

      sometimes can be very difficult to schedule time off, managers will guilt you into coming to work on your days off, customers can be really ridiculous. tried to move up to assistant store manager for almost two years and it was a carrot dangled in front of my nose. the more they know you want it, the harder it will be for you to get it.

      4.0
      Apr 8, 2011

      Solely depends on management and location for job satisfaction.

      Starbucks-barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Artist outlook preparing beverages -Go in early, get out early -Fun environment -Meet all kinds of people -Knowlege sharing for new products -Community involvement..(depending on store)

      Cons

      -One bad manager, can ruin "the whole company" for the many good managers. -Fast paced, sometimes can be stressful -"Asking for help" is a star skill, however if you are completely left alone doing all the work, how can you ask for help, if no one is there. -Sometimes you are in the same position. -Sometimes you have to work on holidays (Thanksgiving, Christmas) Based on the store.

      Viewing 379 - 381 of 85,429 Reviews
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      Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.