Starbucks reviews

3.5

57% would recommend to a friend

(85,509 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

86K reviews
5.0
Nov 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Starbucks is a great place to work just because it is very easy to work here and go to school or even work another job while you are at this one.

Cons

Pay increase would be nice since your position entitles you to do everything at Starbucks, but besides that it is a really good place to work for.

5.0
Nov 2, 2010
Recommend
CEO approval
Business Outlook

Pros

good tips weekly good management friendly environment great atmosphere and great training

Cons

pay increases for nothing but a few cents few hours

1.0
Nov 1, 2010
Recommend
CEO approval
Business Outlook

Pros

ability to make your own schedule, a lot of vacation time if you've worked there awhile, free coffee, and beverages while you work

Cons

promotions often come by way of "who's friends with the regional director", even though there may be other candidates that are far more qualified. absolutely no focus on work-life balance, and if an hourly employee calls in, you are almost always expected to work their shift if you cannot find a replacement. company has a huge misunderstanding of what the difference is between "salary" and "on-call". pay for hourly employees is a few cents above minimum wage, and the amount of of work we expect them to do for the money that we pay them is ridiculous. there isn't a lot you can do at the store manager level to control this, yet you are held to a tight turnover goal. the store manager pay is also awful for the amount of work that we are expected to do-you are an hourly employee for 32 out of 40 hours of the week, working alongside everyone else, just like an hourly barista would, yet you are expected to do absolutely everything from an operational standpoint(scheduling, performance reviews, ordering, admin tasks, plans to drive sales, action plans for this this and that, etc) in a mere 8 hours per week.

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Glassdoor has 91,230 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.