Starbucks reviews

3.5

56% would recommend to a friend

(85,452 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Jun 9, 2010

OK, all around

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are good benefits and decent training. Coworkers are nice, all in all. Promotions were fair and of course, coffee perks!

Cons

I wish the management would give better training on customer service, and weed out coworkers who do not perform and give customers the Starbucks experience.

5.0
Jun 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to spend time with coworkers that develop into a family. Really fun atmosphere, very relaxed and warm. Your hand-eye coordination will get busy, and you will get better at resolving conflicts--with customers and coworkers. You definitely build tolerance.

Cons

Very difficult work--my knees and back were always hurting. The pay wasn't very good, and it's hard for your feedback to turn into a new procedure, even if it makes sense for your store, since it's an international brand with international procedures and standards.

Viewing 84901 - 84903 of 85,452 Reviews

Glassdoor has 91,169 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.