Starbucks reviews

3.5

56% would recommend to a friend

(85,452 total reviews)
avatar

Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Jun 7, 2010
Recommend
CEO approval
Business Outlook

Pros

great company culture and sense of identity, great people throughout most of the organization, excellent training and customer focus, good work-life balance

Cons

shifting metrics and chasing numbers rather than long-term strategy, reluctance to embrace technology at the store level, pay and compensation are no longer competitive.

4.0
Jun 7, 2010

Barista

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy, Social, Fun. You can learn and memorize everything in about one week and within a month you will have almost mastered every drink. Can be a steep learning curve but if you just work hard while you are there you will be one of the top workers because you usually work with a lot of deadbeats

Cons

Can be extremely monotonous. Sometimes the manager and staff are on different pages which leads to stocking problems or underworked or overworked. Customers can be extremely demanding. Just smile and pass it on.

1.0
Jun 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits, environment, product quality, great co-workers

Cons

Terrible Management, false anonymity in addressing issues

Viewing 84904 - 84906 of 85,452 Reviews

Glassdoor has 91,169 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.