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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,411 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Reviews by job title

      85K reviews
      3.0
      Apr 24, 2010

      Hired as Barista, promoted to Shift Supervisor in 4 months

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm working here because of the health care benefits for part-time employees. After 3 months premium health care costs $80 a month as long as you work 240 hours a quarter (roughly 20 hours a week).

      Cons

      Standing on your feet for 7 hour shifts. Customers are always right even if they mess up their own order and yell at you. You get a 30 minute break if you work more than 6.25 hours in a day, and you're supposed to have a 10 minute break every 2 hours, but rarely does that occur since the store is usually very busy and the store is understaffed.

      5.0
      Apr 22, 2010

      Great place to work!

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      We really live by our Mission Statement every day...legendary customer service, involvement with local community, respect and dignity to eachother are my top three and I see them on a daily basis. Making someone's day turn around from the time they walk up the register to when they get their beverage. It's about the connection with customers, co-workers (partners) and superiors. Highly recommend. (Also, as a manager, 40 hour work weeks!)

      Cons

      Because of the fantastic benefits package and perks of job such as free coffee/tea wkly and 30% discount, the rate of pay for managers is less than I would like...but at least I'm not working 60 hours on a salary.

      4.0
      Apr 19, 2010

      Good job with faults

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      the hours are very flexable and it is just a fun place to work and there is room to grow and advance

      Cons

      sometimes people are either not treated right or unfairly. some people get more leway than others and get punished and rewarded differently .

      Viewing 84922 - 84924 of 85,411 Reviews
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      Glassdoor has 91,127 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.