Starbucks reviews

3.5

56% would recommend to a friend

(85,405 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,405 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Apr 13, 2010

Invest in your people.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

keep reinventing yourself, but still with the basics.

Cons

I think the company has gone astray from investing in people and keeping their menu simple.

4.0
Apr 12, 2010

fast paced high stress environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits for part time, flexible hours, decent pay.

Cons

unreasonable customers, drive thrus, and smelling like old milk and coffee all the time.

4.0
Apr 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits and flexible scheduling. There is a shift available for just about anyone. Competitive pay for the level of employment. Good environment to learn interpersonal skills. Also teaches you to interact with many different personality types and how to react in various situations. A place to learn and aquire good personnel managment techniques.

Cons

There is a large variance between stores in terms of growth potential. In some stores you might find a strong candidate promoted in the minimum time-frame (varies by individual), other stores it can take so long that the individual burns-out and leaves the company; it mostly comes down to the store manager and district manager, and how growth/development oriented they are. In my time with the company I have seen a collective ~30 years leave the company due to extreme delays in advancement.

Viewing 84925 - 84927 of 85,405 Reviews

Glassdoor has 91,121 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.