Starbucks reviews

3.5

56% would recommend to a friend

(85,357 total reviews)
avatar

Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Dec 17, 2009

Starbucks Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

medical, dental and vison benefits, treats employees well, 401 K, nice work environment, good employee relations, easy work responsibites, learn neccessary skill sets, 30% discount

Cons

dealing with the public, less pay for work performed, high stress atmosphere, early hours, close working environment with coworkers, 30 % discount

2.0
Dec 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Good compesation Fair work/life balance Great coworkers Fair benefits

Cons

The most incompetent Leadership I've ever had to work with. Constant re-orgs and changes in TOP management, with very little to no knowledge or experience in the business. Bad communication. Non existent in most cases. Lack of career path There is no technology or IT resources to allow you to effectively and efficientely do your job. Great company values, that nobody fosters. Very dissapointing experience, not what I expected from a company known as an employer of choice.

3.0
Dec 17, 2009
Recommend
CEO approval
Business Outlook

Pros

excellent benefits, generally awesome people to work with (of course there are exceptions), free drinks while you work!, if you're good at your job (and can back that up) it looks great on a resume (people know you deal with difficult customers regularly), great place to learn about the world - how to deal with EVERY kind of person in the world, etc

Cons

early hours (comes with the territory of coffee shops though), increasingly difficult upper (district and higher) management, not nearly as flexible as it used to be, benefits decreasing ("personal" days are a thing of the past, vacation time harder to accrue)....

Viewing 84979 - 84981 of 85,357 Reviews

Glassdoor has 91,072 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.