Starbucks reviews

3.5

56% would recommend to a friend

(85,313 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Aug 29, 2009
Recommend
CEO approval
Business Outlook

Pros

They offered benefits to parttime employees. Technically, they still do...but good luck getting past the 20 hours a week minimum you need to qualify for them.

Cons

The customers are irritating as hell and impatient. It's a thankless job, and we're walked on by not only those we serve, but our fellow partners.

3.0
Aug 27, 2009
Recommend
CEO approval
Business Outlook

Pros

The overall, day to day work is pretty fun. When working with the right staff things hum along smoothly and a good time is had by all. You will meet all sorts of interesting people and you will have the respect of your customers, something you'd not have at other food service type companies. The job is worth it for the benefits offered. Best medical plan i've ever had.

Cons

Tip sharing is a complete rip off. Upper management is stretched thin which makes getting noticed for advancement difficult to the extreme. You'll likely go 6 months or more at a time without being able to communicate and be noticed by those responsible for your advancement. Figuring out what the particular DM needs and looks for would take years if you had the same DM for that long which is unlikely. Its like trying to hit a target which is always changing while you're blindfolded.

1.0
Aug 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Nice selection of office decor.

Cons

High achievement not a marker for success. Ineffectual and unknowledgable senior management. "Cliques" High school mentality. Low pay for most.

Viewing 85024 - 85026 of 85,313 Reviews

Glassdoor has 91,025 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.