Starbucks reviews

3.5

56% would recommend to a friend

(85,318 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Aug 29, 2009
Recommend
CEO approval
Business Outlook

Pros

-Friendly Staff and management - Benefits - free drinks - Friendly atomsphere - Customers - In depth training for drinks and other politics of starbucks - casual uniform but within the lines of dress code - heath coverage and etc

Cons

- Customers - Remembering the drink combos, the pumps and shots to go within the drink - Messy people who spill coffee and sugar..UGH!

2.0
Aug 29, 2009
Recommend
CEO approval
Business Outlook

Pros

They offered benefits to parttime employees. Technically, they still do...but good luck getting past the 20 hours a week minimum you need to qualify for them.

Cons

The customers are irritating as hell and impatient. It's a thankless job, and we're walked on by not only those we serve, but our fellow partners.

Viewing 85027 - 85029 of 85,318 Reviews

Glassdoor has 91,031 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.