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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,287 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Apr 27, 2009

      Starbucks is good but not great.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can have all the free coffee you want. Hours were flexible. It was a relatively easy job.

      Cons

      A lot of the staff is seasonal and never becomes very experienced. The work can be extremely tedious and boring. The pay is not great. Customers sometimes take out their anger at the clerks for reasons that are beyond their control. There is a lot of corporate doublespeak: for example, the lowest paid workers are euphemistically called "sales associates." The staff meetings waste time with hollow idealism: "this is a turning-point for the company, and our success is dependent on everyone's best efforts."

      3.0
      Apr 26, 2009

      Difficult to move between departments

      Warranty representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks is an excellent place to work unless you work for their call center. The people are excellent and the benefits were extremely good.

      Cons

      All other positions have the option to attend educational programs funded from within the company. If you take advantage of these courses you will rise quickly. I was hired on in the call center and told these opportunities would be available to me. Unfortunately, they were not. The call center is a dead end. You will only be promoted within the call center. Lateral movement is extremely rare.

      Viewing 85063 - 85065 of 85,287 Reviews
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      Glassdoor has 90,996 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.