Starbucks reviews

3.5

56% would recommend to a friend

(85,287 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Apr 26, 2009
Recommend
CEO approval
Business Outlook

Pros

able to maintain work life balance. good benefits and opportunity for advancement.

Cons

long hours, busy atmosphere. early morning shifts

4.0
Apr 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits package; free pound of coffee weekly. Great people. The feeling that the company you're working for really cares about people in general - a lot of community involvement as well. Good training program.

Cons

A LOT of paperwork and micromanagement. Lots of plans, charts, etc. It seems like lately a lot of the decisions that are being made are conflicting with one another. It doesn't always seem that the people who are promoted and/or recognized are the ones that truly embody what Starbucks strives to put forward. Ridiculous auditing systems in place. A LOT to do, not much labor to do it with.

3.0
Apr 22, 2009
Recommend
CEO approval
Business Outlook

Pros

It provides me with experience to one day build my own business based on knowledge I acquire now. The health benefits are amazing.

Cons

There is a lot of pressure to perform well right now, and the expectations are high, yet there is lack of consistency or clarity when the messages are sent down from senior leadership to the store level. Senior leadership doesn't seem to understand this lack of clarity or miscommunication.

Viewing 85066 - 85068 of 85,287 Reviews

Glassdoor has 90,996 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.