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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,287 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Apr 16, 2009

      Used to be nice

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, easy work, nice discount, depending on management..good community events. Manager and District Manager can make or break your job at Starbucks, If you have a manager who has risen from within the company, they're more in sync with company atmosphere and easy to work alongside with.

      Cons

      raises directly affect management bonuses, do not expect to get a decent raise, feels like you are part of a cult, lack of promoting within company..quit and reapply for management your chances will skyrocket. If you have a hard-ass brought in from another company, they usually come with a fast-food mindset and ram sales down your throat.

      4.0
      Apr 14, 2009

      California, Alabama, and Michigan, still haven't left Starbucks!

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      I would have say first and foremost the best reason to work for Stabucks Coffee Company is the free one pound of coffee or one box of tazo tea of your choice EACH week! I love whole bean coffee and brewing at home, and I also love a variety of teas to choose from when I feel like I have overdosed on caffeine for that day/week. Since I am a college student and I obviously work at Starbucks as well, I also love being caffeinated for free everyday I work, it helps me with finishing papers and projects and my job performance. I also love the flexibility of hours available to work, sometimes I start at 4 a.m. so I can be out and into class by 10 a.m.!

      Cons

      Really its not Starbucks as a company that has any downsides, (except maybe the labor cut recently but thats due to economic pressures) but the managers who think they can control your life. I have worked continuously in California, Alabama, and Michigan, spending at least 6 months or more at each store, and it seems like the same people are attracted to working there, and they tend to be catty. I have gotten threats of hours cut because of my personality (not work related). When some baristas are promoted to shift supervisors an ego grows and then conflicts arise, but altogether most people in general are that way. Like I mentioned at the beginning, the labor cuts are really sucking, and when we have a rush of customers come and order, there are NEVER enough people working to make it balanced. Other than that, its awesome!

      4.0
      Apr 14, 2009

      Starbucks...you could do a heck of a lot worse.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee is a great reason to work at Starbucks, where the java is always flowing to keep energy high as well as the spirits. They seem to do a pretty good job hiring managers, and are always looking to promote from within before they start looking elsewhere for new talent. I can't imagine why someone would want to work anywhere else, to be honest, the pay is reasonable and the demands of the job aren't exactly strenuous. Sure I could be doing more with my diploma, but for the time being this is a pretty good fit for my money.

      Cons

      The hours can be a little extreme, having to get to work by 5 to be ready for the morning commute rush, but other than that it's a pretty laid back place to work. I mean all you do is serve coffee to people all day, it's really not that bad.

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      Glassdoor has 90,996 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.