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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,287 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      2.0
      Mar 18, 2009

      Great place to learn and then move on.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to learn and grow your skills and experience.

      Cons

      Not a lot of opportunity to grow. The culture can be passive-aggressive at times.

      2.0
      Mar 17, 2009

      Starbucks isn't the same Starbucks that I was hired into.

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you really love people and coffee, Starbucks is a great place to work. Starbucks is a company that was founded on a mission statement and certain guiding principles through which everything was supposed to be viewed. One of these six guiding principles was that they would take care of their partners, and this was something that was taken very seriously. Working for the company you can receive full benefits for working 20 hours a week, you get 1 pound of coffee of your choice for free per week, and a 30% discount on anything in the store anytime. Hard workers usually earned the opportunity to advance in the company or take on other leadership roles in their store. There are over 15,000 starbucks retail stores in the Unites States, and any time you need to transfer to another store the company is very accommodating. Starbucks almost always welcomes transferred partners well before hiring a completely new partner.

      Cons

      Starbucks has, in light of the hard economic times facing our country, made many decisions to their detriment. Starbucks has done what they have had to do in order to stay afloat, but they have cut corporate and management positions all over the place. Opportunities to advance are at an all-time minimum, and partners across the country no longer feel like they are being cared for in the way that they were. During these tough times it is difficult to get the hours you need to qualify for benefits. Starbucks seems to be compromising their old guiding principles at every turn these days, and they have come up with an all new mission statement. Starbucks is becoming less a coffee shop with every new innovation from the vivanno, to tea lattes, to breakfast sandwiches that must be warmed in ovens.

      4.0
      Mar 17, 2009

      Great coffee, good people, but the future is uncertain

      Inside sales account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand -- Starbucks will survive the current recession and thrive when consumer confidence returns. Good people -- even though a good deal of talent has left the company in the last year, there are still smart committed people at Starbucks.

      Cons

      Sr Leadership is making confusing choices. Lot's of windy pronouncements have been made since Howard returned as CEO. Many of the directions and strategies introduced become diffuse and lost direction very quickly. Mediocre compensation Doesn't really support professional development Perhaps over-committed to CSR. It doesn't seem middle class consumers have stuck with Starbucks just because it's a 'good' company.

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      Glassdoor has 90,996 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.