Starbucks reviews

3.5

56% would recommend to a friend

(85,183 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Jul 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Its a great way to connect with members of the community... Its so much fun to be paid to get to know people. I love the ablity to learn all about coffee and tea in great detail. I LOVE hosting seminars, and many times complete them impromptu with customers. Some of the people I work with make me WANT to go into work every day, and I Love to see their names on the schedule.

Cons

Career advancement opportunities are lacking. I was promised advancement, only to have it pulled away time and time again... now Im stuck as a shift, with no way up... why did I leave an SM possition with another retail company only to be an underpaid shift.

3.0
Jul 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Downtown location, free coffee, lots always going on.

Cons

Overly political, bureaucratic, promotions tend to be based on tenure and inside relationships versus merit.

5.0
Jul 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Great benefits and great coworkers. I really love this job because it's perfect for me and where I am in my life right now. I work with a great team who is competent and professional and most importantly I have fun every day of my life.

Cons

Sometimes customers are unfair, rude, or disrespectful. It can be stressful at time but we always pull through! The rushes can be long and people can be cruel, but in the end we make every single thing work.

Viewing 85135 - 85137 of 85,183 Reviews

Glassdoor has 90,882 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.