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      Starbucks

      Engaged Employer

      Starbucks reviews

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      3.5

      56% would recommend to a friend

      (85,181 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Jul 5, 2008

      Good place to work if there's nothing else

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, and the job is really easy. Just don't forget to put your smile on and keep it on no matter what is said to you.

      Cons

      The customers can really drive you crazy. People are mean when they don't get what they want. Sometimes it feels like a monkey could do this job.

      4.0
      Jul 3, 2008

      Starbucks is a fantastic company to work for at any level, I truly love my job.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the people I work with...and the coffee of course. Starbucks offers great benefits to even part-time employees; including stock, health, vision, dental, 401k, and they help out with adoption. Promotions are fairly quick. I'm young, and this was "just a summer job", but I feel that there are so many opportunities within this company that I plan on staying with it for a while. I love that Starbucks is so invested in the community, and they really help out coffee bean farmers at a local level. I don't know of any other companies that conduct themselves this way, it truly is amazing. One of the best parts of the job is getting to know the regular customers. It's great to be able to make someone's drink before they order it.

      Cons

      Not everyone at my workplace is satisfied with the number of hours they are getting, but you can pick up hours at other locations, and it is necessary to have this many employees on due to availability, etc. Honestly, there are no aspects of this job that I dislike. I hear others complain about their jobs and I just can't empathize.

      2.0
      Jul 1, 2008

      used to believe but stopped

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      free coffee, flexible schedules, fun working with hourly employees, great co-workers

      Cons

      corporate culture based on relationships & personal feelings more than results, low pay (starting & merit increases), constantly shifting priorities (do this and then two weeks later here's a new priority), lack of support, asking questions is perceived as being negative, constant change in leadership (I had 6 bosses in less than 5 years), feedback not provided in a consistent and fair manner company is now stressing holding people accountable which means firing more people but the candidate flow of applicants to replace those fired is so poor because of uncompetitive pay

      Viewing 85138 - 85140 of 85,181 Reviews
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      Glassdoor has 90,880 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.