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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,173 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      Dec 4, 2008

      Starbucks is a solid company, but don't expect to fly through the ranks.

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment in most stores, fairly easy job, free coffee, solid benefits, good products, fast paced.

      Cons

      They hire outside of the company way too much and don't promote enough within, leading to people you trained being your bosses. The senior management team has pretty much all changed meaning all of the people that created the Starbucks culture are gone, besides Schultz and he has been consumed by wall street.

      3.0
      Sep 11, 2008

      It's not the company I used to love working for, but still have hope it can get back to its roots.

      Business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      most of the , leadership really did "walk the talk" about following the mission statement and guiding principles, and it trickled down to the way everybody else treated each other. It's great to work for a place where everyone is so excited about the product, even if they work in a support department that has nothing to do with coffee directly.

      Cons

      there was a lot of talk about "transformation" in the last 6 month, but it didn't feel very focussed. Many people wanted to know what they could do to help or change, but weren't getting good direction because leadership wasn't available, focussed upwards not downwards.

      Viewing 85147 - 85149 of 85,173 Reviews
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      Glassdoor has 90,872 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.