Starbucks reviews

3.5

56% would recommend to a friend

(85,173 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Dec 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Working as as Barista is easy and run work. There is not much you need to do to be qualified for this job, other than like coffee and have an outgoing personality. You get to be around coffee all day and taste test things. You receive a pound of free coffee every week or a package of tea. It gives you a chance to sample just about everything. Getting to know the customers is fun. The managers are usually decent enough to understand you and be flexible. You work with many students and younger people and thus the work environment is fun.

Cons

You are on your feet every day, all the time. When you work an 8 hour day, you are given one 10min break and one 30min break. It's not much of a break, but rather a chance to rest your feet for a little while or stuff your face with a quick bite to eat. Managers usually look down on workers because the turn over rate is so high and don't really expect you to stay long. As a result, people don't stay very long. Although the coffee machines have the ability to create fantastic coffee, the limited training that you receive makes it almost impossible to create the great coffee that you could.

5.0
Dec 7, 2008
Recommend
CEO approval
Business Outlook

Pros

They are a great moral company trying to do good things for the world, they treat their employees very well and it is a fun enviornment to work in. There is a lot of opportunity to move up in the company and they are very excitied to promote you. They have a great process of choosing employees and managers and Howard Schultz does a great job leading Starbucks, he cares about us a lot and really knows what he is doing. We are excited to have him back and glad that he is willing to make some of the hard choices that he has done in order to better the company in the long run.

Cons

Due to its popularity it has become a big company and sometimes it feels like it is easy to lost in the midst of all the partners. And just like any other company it seems that once you get into the managers positions there is a lot of competition and I have seen a little bit of backstabbing. But in my opinion it is still better than most of the other companies out there, and i think it happens just because it has to not because they want it to. Even though they are a big company they have still treated us greatly.

3.0
Dec 7, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reason is the opportunity for advancement and the salary and the communication with people by serving coffee and other details. They have good medical, dental, and vision benefits as well as having a 401K benefits package that helps a lot of people.

Cons

Being overworked during the busy hours and receiving the same salary as those that do not work in the most stressful hours. Having to always greet customers for everything that they do.

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