Is Starbucks a good company to work for?

Starbucks has an overall rating of 3.5 out of 5, based on over 90,912 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 56% of employees would recommend working at Starbucks to a friend and 40% have a positive outlook for the business. The best reviews about Starbucks have been left by employees working as Gerente , Barista Trainer and Supervisor .

Does Starbucks pay their employees well?

According to anonymously submitted Glassdoor reviews, Starbucks employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Starbucks. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Starbucks?

56% of Starbucks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starbucks 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Starbucks?

Barista (44852) , Shift Supervisor (9772) , Cashier/Barista (4300) , Store Manager (3090) , Supervisor (1115) , Barista, Shift Supervisor (955) , Barista Trainer (840) , Starbucks-Barista (735) , Manager (652) , Shift Manager (586) , Cashier (458) , Assistant Manager (373) , Partner (331) , Assistant Store Manager (323) , Shift Lead (288)

What are the pros of working at Starbucks according to real employee reviews?

"Great benefits such as stocks and healthcare insurance and they are very good at being flexible with your schedule." ((in 11610 reviews)); "you get at least one free drink and food item each day you work which is nice and convenient" ((in 4353 reviews)); "pretty much always great coworkers and very pro lgbt enviroment (ive worked at 3 now)" ((in 3684 reviews)); "Tips are great and the free coffee is good." ((in 3581 reviews)); "Met some great people there but the revolving door ratio is very high and not much people stay long" ((in 3544 reviews))

What are the cons of working at Starbucks according to real employee reviews?

"the pay is low and the way to climb is long and need to please a lot of people" ((in 4804 reviews)); "Poor management at my specific store (new people/supervisors were inexperienced or simply unwilling to help)" ((in 4444 reviews)); "Bad managers sometimes picked on me or withheld competition prizes from me after I won." ((in 2517 reviews)); "No work life balance or ability to use PTO due to chronic understaffing and union busting" ((in 884 reviews)); "Poor upper management." ((in 757 reviews))

What are employees saying about Starbucks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Starbucks layoffs and their outlook for job security at Starbucks in 2026.

What Starbucks locations have received the highest employee ratings?

Hermosillo , Cancún , Tijuana , Naucalpan , Monterrey , Mérida , Chihuahua , Toluca , San Luis Potosí , Pachuca

Starbucks reviews

Compare reviews

3.5

56% would recommend to a friend

(85,209 total reviews)

Brian Niccol

31% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

2.8

Senior management

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

85K reviews

1.0

Apr 28, 2015

Stay away from Supply Chain, I'm trying to save you!

Supply chain planner

Recommend

CEO approval

Business Outlook

Pros

Free Coffee, gym, intelligent people, subsidized commuting fees, discounts at retail locations, not a lot of good things to say besides that.

Cons

Terrible leadership, They lead by fear, no transparency, they do not support industry certifications, they do not pay anything for advanced education, Leaders think they are above everyone else and won't give you the time of day, Leaders often are not very experienced outside of this company. I have seen them bring in good experienced people only to have them to do all of the heavy lifting add then force them out and then take credit for their work. I've witnessed harassment, bullying and a crazy amount of bad mouthing to the detriment of others careers. HR is useless and when people have gone to them about issues those people end up not working here anymore. We went 6 months coming in everyday not knowing if we would have a job, did you hear about that in the news? Turnover has been high and I've seen people leave after only a few days here.

3.0

Feb 18, 2015

Was great until IT forgot it works at Starbucks

It project manager

Recommend

CEO approval

Business Outlook

Pros

Starbucks as a company promotes teamwork, diversity and treating coworkers with respect. You get great coffee perks and the opportunity to work at a company that is doing great things. IT Projects are interesting from the technical perspective and contribute to business objectives.

Cons

Passive aggressive culture dominates in IT. The level of diversity has eroded to the point where it resembles a Silicon Valley employer. Anyone who is different risks being ostracized. People don’t honor their commitments and it takes constant badgering to get things done. Leadership is not strong, frequently shoots the messenger, and seems content to let unprofessional behavior slide.

2.0

Jan 17, 2015

QA Engineer

Quality assurance engineer

Recommend

CEO approval

Business Outlook

Pros

low stress. Good work-life balance, since you often don't have much work to do. low hiring bar. The existing employees haven't seen the outside world and can be blown away in an interview by anybody that has some actual experience in the software world. flexible time, allow you to work from home or take time off. free coffee.

Cons

Most groups are amazingly inflexible with new technologies. They use the worst of the worst software, and won't switch. Agile? Forget it. Automation? No way. Old school test plans and documentation? They LOVE that. Half your time is spent writing documentation that nobody looks at. Open a bug? Nobody will care. Even salaried employees have to fill out time sheets and break out how many hours they spent on each project. No parking anywhere, unless you get to work at 6am. Most employees start as contract workers, so it important to note how poorly they are treated While employees can come in at 9:30 and leave at 4, contract workers have to work full work days. They have a mandatory 2-week, unpaid furlough every year that they don't mention, and you won't be allowed to any of the fun events.

Viewing 97 - 99 of 85,209 Reviews

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Stay away from Supply Chain, I'm trying to save you!

Was great until IT forgot it works at Starbucks

QA Engineer

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