Starbucks reviews

3.5

56% would recommend to a friend

(85,212 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Jul 7, 2014

Shift Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great fun when working under the good management. Perks are awesome. Customers can be amazing sometimes. All in all if you work in a strong store you'll love it.

Cons

Pay is not enough for shift managers. If you are in a store run by lazy managers you will hate your job. Sadly it seems good managers can be far and few between.

5.0
Apr 7, 2014

Love the Company

Recommend
CEO approval
Business Outlook

Pros

The benefits are fantastic, the culture is amazing. Working in a store can be great depending on the staff. I've had both great and horrible experiences working in a store. The good managers are usually very supportive of you and your time with the company so long as you're a positive addition to the team. There's a big feeling of your store being your team. Almost like a second family. The DM, Manager, and company overall are usually very invested in their staff, especially ones that want upward momentum.

Cons

Working holidays, nights, weekends can get frustrating ( but seriously, that's what the job entails so it's not that bad). I really don't have much else "bad" to say about the company.

2.0
Jun 17, 2013

Cubicle

Recommend
CEO approval
Business Outlook

Pros

Stable company, medical benefits decent

Cons

Employees are just a cog in a wheel, management more focused on personality and perceived "behavior" than actual performance and productivity, no opportunity for internal movement outside of your specific department, if you want a different role (including lateral) you have to quit and return, organization is extremely top heavy (example - senior manager, manager, supervisor and lead over a team of 3 people)

Viewing 100 - 102 of 85,212 Reviews

Glassdoor has 90,915 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.