Starbucks reviews

3.5

56% would recommend to a friend

(85,239 total reviews)
avatar

Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
May 12, 2014

This is a great company.

Recommend
CEO approval
Business Outlook

Pros

Great training program, I have learned so much about managing people while working here. They are an amazing source of information if you have the right manager. They are great about hours and can manage your busy schedule if you have two jobs or are in school.

Cons

Management is sometimes terrible, you really have to have someone on your side to get promoted. If your manager doesn't like you or disagrees with your methods you are pretty much stuck in your role. Getting promoted is a piece of cake if you have a manager or district manager on your team.

4.0
May 8, 2014

Great job for a high school student

Recommend
CEO approval
Business Outlook

Pros

Very flexible and willing to work with your schedule

Cons

Hard to transition into the fast-paced work environment, customers can be very demanding

3.0
Jan 11, 2014
Recommend
CEO approval
Business Outlook

Pros

People are amazing, passionate about coffee and genuine. The brand is strong and unique, nothing like it. Howard Schultz, is a visionary and inspirational leader. Not typical to have the founder to be present and involved at a Fortune 500 company.

Cons

Very top heavy organization. Decision-making only at the president level. Very hierarchical and political. Focused too much on career or school pedigree and not on potential in employees.

Viewing 115 - 117 of 85,239 Reviews

Glassdoor has 90,943 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.