Is Starbucks a good company to work for?

Starbucks has an overall rating of 3.5 out of 5, based on over 90,926 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 56% of employees would recommend working at Starbucks to a friend and 40% have a positive outlook for the business. The best reviews about Starbucks have been left by employees working as Gerente , Barista Trainer and Supervisor .

Does Starbucks pay their employees well?

According to anonymously submitted Glassdoor reviews, Starbucks employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Starbucks. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Starbucks?

56% of Starbucks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starbucks 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Starbucks?

Barista (44862) , Shift Supervisor (9773) , Cashier/Barista (4301) , Store Manager (3092) , Supervisor (1115) , Barista, Shift Supervisor (955) , Barista Trainer (840) , Starbucks-Barista (736) , Manager (652) , Shift Manager (586) , Cashier (458) , Assistant Manager (373) , Partner (331) , Assistant Store Manager (323) , Shift Lead (288)

What are the pros of working at Starbucks according to real employee reviews?

"The benefits are great and the fact that they offer them for all partners is amazing." ((in 11784 reviews)); "you get at least one free drink and food item each day you work which is nice and convenient" ((in 4310 reviews)); "pretty much always great coworkers and very pro lgbt enviroment (ive worked at 3 now)" ((in 3711 reviews)); "Free coffee tastes good and I like" ((in 3640 reviews)); "Met some great people there but the revolving door ratio is very high and not much people stay long" ((in 3558 reviews))

What are the cons of working at Starbucks according to real employee reviews?

"the pay is low and the way to climb is long and need to please a lot of people" ((in 4810 reviews)); "Poor management at my specific store (new people/supervisors were inexperienced or simply unwilling to help)" ((in 4466 reviews)); "Bad managers sometimes picked on me or withheld competition prizes from me after I won." ((in 2518 reviews)); "Little to no work life balance Unrealistic expectations around labor and metrics (do more with less mentality)" ((in 852 reviews)); "Poor upper management." ((in 772 reviews))

What are employees saying about Starbucks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Starbucks layoffs and their outlook for job security at Starbucks in 2026.

What Starbucks locations have received the highest employee ratings?

Hermosillo , Cancún , Tijuana , Naucalpan , Monterrey , Mérida , Chihuahua , Toluca , San Luis Potosí , Pachuca

Starbucks reviews

3.5

56% would recommend to a friend

(85,222 total reviews)

Brian Niccol

31% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

2.8

Senior management

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85K reviews

3.0

Apr 14, 2015

Avoid the Supply Chain Group

Distribution analyst

Recommend

CEO approval

Business Outlook

Pros

Great environment. Great culture. Wonderful beliefs that support military, college students, community.

Cons

Lack of leadership, vision and direction is evident in the constant reorgs within the Supply Chain Org. Because Starbucks has such high margins, they can afford to shuffle and shuffle to the detriment of "partners" who came to the organization to work hard and make a difference. Only to be left dejected, confused about the overall strategy and then laid off.

4.0

Oct 23, 2014

People are great but work is a lot of politics and Power Points. When they say dealing with ambiguity, they mean it.

Supply chain

Recommend

CEO approval

Business Outlook

Pros

Company culture is great. I would have a beer with 80% of the people I work with. No one is going to come to your desk and demand that you work weekends, etc. Tons of white space in every job, if you want to dig in on something and it's in any way related to your job, you'll be encouraged to do it and if you do it well, you'll be rewarded. Totally acceptable use of your time to set up 1:1's with just about anyone, hanging out in the common areas connecting over coffee is not only accepted as standard but encouraged. The pace of the business is incredibly fast and the things that get accomplished in short amounts of time can be truly amazing. If you come to work everyday with a positive attitude and work well with others to solve problems, you'll be able to grow your career quickly.

Cons

Totally ambiguous environment where priorities change all the time. Constant changes at the leadership level lead to massive directional shifts and a lack of a clear long term strategy (3 EVP's in supply chain and 5 sourcing VP/SVPs in the last 7 years). Supply chain is seen as a necessary evil so if you work in that field, you need to know that challenging direction from the business teams is more/less unacceptable. Very silo'd organization. Decision making is almost always collaborative, takes forever and leads to most folks operating below their job titles/descriptions as they have to pass up the chain all decision rights. It's a lot like high school and you're running for student counsel every single day. Culture of heroes means that folks doing good work consistently aren't rewarded the same way that people who get into trouble and then save the day are. Partner resources (HR) organization serves little to no value.

4.0

Jun 17, 2014

Fun place to work at but not a lot of opportunity to grow in the company outside of Seattle.

Barista

Recommend

CEO approval

Business Outlook

Pros

I really enjoy working for Starbucks as a barista. I started at Starbucks since I was going to school full-time. The company has great benefits! You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week. I have worked at four different stores and it has always been a great atmosphere and experience from management to the baristas.

Cons

Wages start at minimum wage plus tips. For a high-end coffee shop you would think it would be a bit higher in pay. People are easily paying $4 to $6 for a drink and easily walk out paying $10 to $20 for their coffee and food. Its not McDonald's you know.

Viewing 112 - 114 of 85,222 Reviews

Jobs at Starbucks

Barista Starbucks Fashion drive 5, dias laborados 2 libres ( san pedro ),

Starbucks

Starbucks reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Avoid the Supply Chain Group

People are great but work is a lot of politics and Power Points. When they say dealing with ambiguity, they mean it.

Fun place to work at but not a lot of opportunity to grow in the company outside of Seattle.

Jobs at Starbucks

Starbucks reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Starbucks

Starbucks reviews FAQs