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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,222 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      2.0
      Sep 23, 2019

      Has potential but ultimately exhausting

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      wonderful coffee, smart people, lots of opportunities for learning. a great place for self-starters to learn new skills. A great place to spend a few years of your career. Good work-life balance.

      Cons

      A lot of fatigue at HQ with regards to discussion of "ownership" and "process." Responsibilities are not in any way clearly explained, so the cycle of meetings is endless and the number of people that have to be consulted before anything is decided is way too large. After multiple reorgs, the discussions and problems are still the same. Way too many 'product owners' and not enough analysts or engineers to support the product goals. SMEs are rarely recognized, and many of the people who make key decisions don't care about their tech teams. Starbucks can be so consensus-driven as to be paralyzed, and if you ask management to do something they will often outsource their own job back to you, declining to give guidance, feedback or structure.

      1.0
      May 12, 2019

      Not a technical functioning organization

      Senior business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and vacation are comparable with the area. Plenty of coffee to drink. Tuition reimbursement for those who want to pursue a college degree.

      Cons

      If you want to drink the kool-aide then you will fit in great. Technology group is very sub par. Company has no interesting in growing its infrastructure to the level it should be. Very culture driven. Not a great place for minorities to advance, hence the Philly incident.

      3.0
      Jan 4, 2016

      Great company, depending on the dept (Rating based only on IT dept.)

      Global technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      IF you work in the right department (anything but IT) the company's mission and values translate into your daily work. This company walks the talk and Howard's passion and humanity is felt throughout the company. Good benefits (medical deductible is a little high), salary and growth opportunities if you are are the right team. For the most part, really great and talented people to work with. Good work-life balance if you manager is understanding.

      Cons

      If you are in IT you might as well be working for a different company. There is no humanity or professional respect in IT. The number of contractors and consultants have created a workforce that is completely removed from Starbucks core values. Behavior (like bullying, yelling, swearing and mocking) that wouldn't be allowed anywhere else in the company, is excused and tolerated in IT. Stop re-org'ing, moving bad people around doesn't fix things, it only creates more discourse and new people have to deal with their bad behavior.

      Viewing 109 - 111 of 85,222 Reviews
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      Glassdoor has 90,925 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.