Starbucks reviews

3.5

56% would recommend to a friend

(85,251 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Mar 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Great work environment, #1 principle of company mission statement is to treat each other with respect and dignity. It works because senior management buys into it. Believes in the benefits that come from team building and the sharing of best practices. The finance community works cooperatively, always eager to help and educate new or field partners on processes. Development of partners is key to Starbucks success, leadership skills are developed at all levels. Big on promoting from within, cares about the career progression of its employees.

Cons

For professional services, have to relocate to move up in the company. Test markets for new products are generally on the West coast often resulting in sweeping assumptions for all markets that don't always ring true and can be demotivating to store partners.

4.0
Jul 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Starbucks is a company you can be proud to work for. Highest standards for coffee sourcing, roasting and delivery to customers. Strong emphasis on values, customer service, community involvement and taking care of employees.

Cons

Company claims to emphasize work/life balance, but this is very difficult to maintain at Store Manager level and above. Leadership role really requires a 24 hour a day, 7 day a week commitment. Be prepared to be called in to work at any time. Must be able to work most holidays, evenings and weekends, as these are peak times.

1.0
Aug 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Nice selection of office decor.

Cons

High achievement not a marker for success. Ineffectual and unknowledgable senior management. "Cliques" High school mentality. Low pay for most.

Viewing 121 - 123 of 85,251 Reviews

Glassdoor has 90,955 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.