Starbucks reviews

3.5

56% would recommend to a friend

(85,270 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Mar 21, 2019

What a mess

Recommend
CEO approval
Business Outlook

Pros

The people were really nice, but none of the nice people were on my team.

Cons

Zero direction, zero accountability. Lots of in-fighting. No one wants to collaborate or work together. It takes years to move an inch. Was told by several people "don't try to start a career here, end a career here." There are some truly innovative ideas that have been in the pipeline for close to a decade now that may never, ever see the light of day.

5.0
Feb 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Fun, engaging, emphasis on customer service.

Cons

Sometimes a bit stressful, and you will leave with smelly clothes.

4.0
Jan 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Best health/dental/vision benefits around, and generous yearly stock benefits (ended 10yr career there with $50k in stock

Cons

Pay at the store level is not competitive whatsoever, they will work you to death, zero positive feedback from DM's & RM's (I was trained to never say a store was perfect and always tell my SM's they had opportunities with something, perform better, clean store better etc)

Viewing 130 - 132 of 85,270 Reviews

Glassdoor has 90,977 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.