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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,287 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      2.0
      Sep 22, 2012

      The higher you go on the ladder, the worse the management gets

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some very hard working store employees who really buy into the Starbucks ideiology and work ethic.

      Cons

      District Managers and above for the most part are appalling. They talk at you, look to blame people for their mistakes. Many promoted because of political correctness instead of performance. Too many act like little Cesars by establishing an inner circle that is impossible to penetrate. Many DM's are young and have no education thereby bringing an unprofessional and immature demeanor to their district. They cannot relate to older, more seasoned subordinates. Store Managers are not really managers but really first amongst equals. They clean toilets and make drinks when they should be managing the store. A SM is on call 24/7 with little to no support from their DM and 100% of the blame. Advancement is limited to how connected and Politically Correct you are.

      4.0
      Sep 20, 2011

      Difficult at times, but decent benefits and some great perks.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      THe benefits, rebates on drinks, free drinks on shift, a markout of 1 lb. of coffee per week. Getting to know customers and meet interesting people. Fun, busy work environment.

      Cons

      Bad managment can make your life miserable, especially when it comes to scheduling and milk orders. Rushes can be pretty miserable , especially when understaffed. There are cranky, rude customers as well but my experience hasn't been as awful as I've heard it can be. Confrontations between morning and closing shifts and pettiness can be a problem as well. Avoid drama at all costs!!!

      Viewing 148 - 150 of 85,287 Reviews
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      Glassdoor has 90,996 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.