Starbucks reviews

3.5

56% would recommend to a friend

(85,287 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Oct 19, 2014
Recommend
CEO approval
Business Outlook

Pros

At the corporate headquarters (aka the SSC) life is very spa like. I have been a part of the action for over ten years now and it never ceases to amaze me what I get to experience inside this Ivory Tower. If you are a coffee nut, it is very easy to over caffeinate on a daily basis, all the free lattes you can make, all the great coffees, and teas available for consumption, heck, there is even a store that is inside the access controlled offices, Yes a Starbucks inside a Starbucks, with a Starbucks store on the ground level too.... There is a (for a nominal fee $40 a month) smallish gym/cardio/fitness center which was recently renovated and is quite nice with a full slate of yoga, cardio, strength training and aerobics classes. Exclusive to employees only. As far as culture...it's VERY Seattle Nice...meaning everyone will be on the surface friendly and seemingly easy going, but if you manage to make it to a Director or above (there are about 5 levels of VP's crazy top heavy here) Be prepared to be stabbed in the back, kicked down a stairway and other wise slashed. It's very dog eat dog at or above the Director level. More so in recent years when the company decided to do a lot of hiring from the outside while giving lip service to the concept of internal promotions....ha! ha!

Cons

Benefits BLOW hard at Starbucks. Its great if you are a partime barista but at the corporate level we have the same exact benefits package that is woefully inadequate for professionals. The healthcare package will run you, for a family of 4 above $300 a month for the best plan, which is a catastrophy...only 80% coverage the rest is on you. Annual raises...forget about it, be happy if you manage to stay ahead of inflation. In most years the average raise is 2.5% Though leadership will present your annual review and raise as if it was a gift from above, just know that your performance has very little bearing on your actually annual compensation adjustment....which leads to the next idea.... If you are the type that wants an OK paycheck, not be challenged too much, and can live with Meet Expectation and a 2% raise Feel free to join Starbucks. People who like to slack and phone it in can have long careers at Starbucks...provided they play nice in the sandbox.

4.0
May 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Work life balance is great depending on the department that you work for.

Cons

The pay is not up to par with average professional level workers and raises are almost non existent so make sure that you come in at a higher end of the range or it'll take years to earn even a few thousand dollars more and this is coming from a high performer.

1.0
Feb 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Steady Work Bonuses No one gets fired but that is noy always a good thing.

Cons

Micromanagement Passive Agressive Hell Too many people who know nothing! Underqualified IT Workers Hostile Work Enviornment Recruiters lie about great raises and bonuses No opprotunities to grow 30-40 Hours of meetings. 40 hours of overtime is the norm! Too many cooks in the kitchen

Viewing 145 - 147 of 85,287 Reviews

Glassdoor has 90,995 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.