Starbucks reviews

This is a difficult job because of the stress level. Generally, you are in charge of a store in the absence of a store manager, and all the problems tend to fall in your direction. You have to juggle many tasks every day such as delegating and deploying partners (employees) in the most efficient manner, dealing with customer complaints, dealing with various security issues, tending to/calling in repairs, all while there is a relentless influx of customers. It is very difficult to do perfectly every time, although it is satisfying when accomplishing it. The other big con of this role is dealing with disciplinary issues. You may coach baristas if they are doing something wrong, but you may not issue any punitive measures. You get all of the responsibility of a manager, but none of the authority of a manager.

It's still a corporation and in the big picture Starbucks doesn't care about it's employees. The higher up the food chain you go, the district managers, regional directors, and so on, are completely out of touch with what it's really like to work in their stores. They push managers to do more business while cutting labor. They bully the good leaders into quitting or demoting because it's simply not worth it when they know what it's like to be a barista/supervisor and the higher-ups still want them to treat us like we're disposable. If you don't expect anything more than a fast-food job with a better work environment, you are golden. But don't go in expecting Starbucks to treat you like you're valuable. It's a job working for a huge corporation, and the only thing they will care about in the end is profits. Don't drink the KoolAid. Respect yourself.