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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,287 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      Mar 31, 2017

      Excellent company but too much liberal politics is alienating many employees and customers

      Fraud data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, fast paced, engaging, compassionate company that constantly seeks to find new ways to reward employees at all levels. Retail rightly comes first and corporate roles exist solely to support retail operations.

      Cons

      The recent election brought some really distasteful partisan politics with the incoming CEO making some very discouraging public statements about the elected president. There is a reason Starbucks is often viewed as the symbol of liberalism and unfortunately, the company has embraced this mantra alienating conservative customers and employees. I admire the company's embrace of LGBTQ equality but holding an annual ceremony to lower the American flag and replace it with the gay rights flag is kind of offensive. Consider putting up some shorter flag poles for these types of displays and reserve the tall flag pole solely for the American flag.

      3.0
      Feb 23, 2017

      Doing good, but heavy on the inter-office politics

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company really does do good in the world, helping coffee farmers and combatting coffee rust. A lot of pride in the Starbucks Experience and brand recognition

      Cons

      Incredibly political "Butts in seats" mentality--very difficult to work from home consistently. Top heavy First and foremost a retail business. Budgets are often slashed, and promised promotions vanish Reorging is a constant; at least once a year. Takes about 2 months to go through the full reorg process, so by the time people understand what their new roles are we're going through another one. Whether or not you were once a barista matters more than your professional background.

      2.0
      Feb 6, 2017

      Engineer

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good mix of project challenges: technically, project can range from construction/infrastructure, automation, as well as small tools. Work/life balance: company does have a strong historical culture of protecting the personal life of its employees. Stock Options: not many companies share in the success through part ownership, which leads to personal accountability for on the job decisions.

      Cons

      Culture possesses an utter lack of respect for STEM workers. Career development is nonexistent, and most of the organization does not value the contributions of STEM employees. These contributions, when they turn out well, are taken for granted and credit is awarded to other cross functions like marketing or supply chain. Conversely, when a project has poor results the first to be blamed is the technical group. In addition, there is much confusion about roles and responsibilities from most functions within the company with no internal technical expertise. What results are poor decisions based on ignorance and arrogance that lead to unrealistic project scopes and timelines. When the technical group is finally engaged, the project is usually at a point where it is too late to see a successful outcome. Lately, the company (through its CEO) has started to publicly politicize, which has caused much distraction and alienation to some employees that may disagree. The "inclusiveness" that has always pervaded the company is becoming yet another "buzzword."

      Viewing 187 - 189 of 85,287 Reviews
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