Starbucks reviews

3.5

56% would recommend to a friend

(85,287 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance - great people, decent benefits.

Cons

Stagnant Bureaucracy, Short term quarterly sales driven not big idea driven, showy social programs but pays bare minimum salaries and hemorrhages talent

3.0
Apr 4, 2016

Depends on your management and org chain

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee. Organized IT department. (maybe not the best but important).

Cons

Culture is not what you think it would be. While every corporate environment has it's challenges, expect to see stuff in print that won't apply to you.

2.0
Mar 10, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Free Coffee. Okay pay. Benefits are good.

Cons

Our pay for baristas is really low.....and so turnover if really high. I feel like I am constantly training and training.....people just don't stay. A lot of drama because it's mainly high school kids that will work for our low pay. Not enough labor. Customer demands are so high and we are never given enough labor to get the job done. ZERO Career growth. Once your the store manger there really isn't much room for growth. The next role would be district manager...but thats really hard if not impossible to get. ZERO work life balance. You are on call 24 hours a day 7 days a week 365 days a year. If someone calls out or is late...YOU have to drop everything and go in....even if it's your day off. It's just really hard to enjoy your days off because you are constantly getting calls and texts from your store.

Viewing 193 - 195 of 85,287 Reviews

Glassdoor has 90,996 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.