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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,311 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      Apr 3, 2013

      Unique product - truly a company in the people business (serving coffee)

      Senior specialist, human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's great satisfaction working for a company whose history and core are built on the human experience. We continuously come back to that to drive business decisions.

      Cons

      Currently the company is struggling in balancing core values (commitment to people) with the aggressive business growth strategy. It's not an easy task to balance unwielding commitment to customers, employees, and community while living up to the responsibility we have to Wall Street. I believe our leaders are doing their best to uphold both, but many of those in professional services are paying the price.

      4.0
      Dec 15, 2012

      great company - needs work internally

      Coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission statement is what keeps the company desirable.

      Cons

      Too many chiefs and not enough indians. Inequalities in pay and bonus. Partner Relations team has no soul/is a figure head. Managers are external hires who hire externally. The new hires are promoted faster and more often than the long term partners. Too many senior positions posted which eliminates internal growth and advancement opportunities for long term partners. Less coffee and more cream.

      2.0
      Oct 30, 2012

      Starbucks is decent for part-time work but soul-crushing full-time work.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free pound of coffee each week - Free drinks during workday - Employee discount - Ability to transfer anywhere in the country

      Cons

      - Lots of micromanagement - Difficult to move up the chain of command in some stores - Lots of bad supervisors, managers, and district managers - Expected to work very hard for not much money - Fast food under the veil of fun coffee company - The baristas seem happy, but they hate their jobs - Very low moral in every store I worked in - The customer is always right, so employees take lots of abuse

      Viewing 220 - 222 of 85,311 Reviews
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      Glassdoor has 91,022 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.