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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,293 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      1.0
      Oct 24, 2013

      Employees and Store Manager alike went home in tears daily

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee discount on food, amazingly affordable medical benefits even for the bottom tier employees

      Cons

      Corporate management is insane, stores that are too busy to do any good back of house cleaning are punished by having cleaning hours reduced since we 'obviously weren't using them', starbucks claims to have this amazing new-age corporate 'soul and responsibility', but is perhaps one of the worst corporate-apathy offenders out there

      1.0
      Jul 30, 2013

      Nothing gold can stay.

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers who are generally excited (albeit from their caffeine highs) and free coffee.

      Cons

      This corporation no longer cares about the morale of its employees. I joined the company almost five years ago because I felt like being a Partner meant something. I wanted to be a part of the loving family that was Starbucks. Sadly, like most corporations, this company is now exclusively customer focused at the expense of its so-called partners's happiness.

      4.0
      Jul 25, 2013

      Great growth opportunities, but top level leadership is greedy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a lot of development opportunities provided to partners if you are motivated (training, mentoring, development plans). The company highly encourages partners to grow into new roles and it is not uncommon for somone with the right abilities to get a position with no prior history. In other words, you are given a chance to prove yourself and you are not put down if your are, as an example, in Finance but want to move into Sales. A good manager would support you and work with you to achieve your goal. I also enjoy the store discount and the casual dress code in my department.

      Cons

      The "merit" increases are a joke and a waste of time for everyone. There are all very formulaic and gave nothing to do with your quality of work. Basically everyone has a budget on what they can spend (let's say an average of 2.5% per employee) and, through politics, some people will get 2% and some will get 3%. They should just skip it and give everyone a cost of living increase and create a seperate process for recognizing partners who are acting above expectations. The parking sucks. The CEO is totally full of it...he talks about sharing the wealth at our Shareholders meeting but then there are no bonuses and the 401k and stock options aren't as good as they used to be. Meanwhile, he is receiving raises. There are no bonuses for most of the company and the holidays off are pretty skimpy compared to other competitors.

      Viewing 217 - 219 of 85,293 Reviews
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      Glassdoor has 91,003 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.