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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,311 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      2.0
      Apr 12, 2011

      The first 9 years were great but the last 3 years I was taken advantage of, mislead, underpaid, overworked and lied to.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of benefits, diverse coworkers, great customers and if you have a good boss, room for advancement and lots of recognition for positive results.

      Cons

      Changes made a couple years ago resulted in disrespectful upper management, terrible work life balance (especially for management), conflicting communication from upper management, lack of recognition for achievements, decreased benefits, biased management, decreased labor budget and hours and increased workload. I went from work 40-50 hrs a week to 60-80 as a result of this. I could go on and on. I dedicated my life to the company and the last few years was treated like garbage.

      4.0
      Jun 7, 2010

      Dynamic, Challenging Workplace

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company culture and sense of identity, great people throughout most of the organization, excellent training and customer focus, good work-life balance

      Cons

      shifting metrics and chasing numbers rather than long-term strategy, reluctance to embrace technology at the store level, pay and compensation are no longer competitive.

      4.0
      Apr 10, 2010

      Great company overall. A natural "People Person" has the potential to grow A LOT within the retail side of the company

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and flexible scheduling. There is a shift available for just about anyone. Competitive pay for the level of employment. Good environment to learn interpersonal skills. Also teaches you to interact with many different personality types and how to react in various situations. A place to learn and aquire good personnel managment techniques.

      Cons

      There is a large variance between stores in terms of growth potential. In some stores you might find a strong candidate promoted in the minimum time-frame (varies by individual), other stores it can take so long that the individual burns-out and leaves the company; it mostly comes down to the store manager and district manager, and how growth/development oriented they are. In my time with the company I have seen a collective ~30 years leave the company due to extreme delays in advancement.

      Viewing 229 - 231 of 85,311 Reviews
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      Glassdoor has 91,022 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.