Starbucks reviews

3.5

56% would recommend to a friend

(85,316 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Mar 4, 2010
Recommend
CEO approval
Business Outlook

Pros

First off, Starbucks is one of the only companies that I know of that offers part-time (minimum 20-25 hrs per week) FULL BENEFITS! They even offer tuition reimbursement, adoption fee help, smoking cessation therapy and if my memory serves me right, I believe they even cover one or two massages per year. Because they are open so many hours of the day they accept a crazy schedule (such as one of a college student). They are CLEAN and sanitary. They are very thorough in their training and in no time you will be a very competent barista, able to work at any coffee shop. You will receive a free pound of coffee or free box of tea every week you work there.

Cons

Starbucks is not a family owned business, it is a corporation and they want to make money. If that is a problem for you, don't even bother applying. You will be required to ask people's names and try and make connections with people. You will have to suggest a pastry or coffee or some merchandise with every order. You have to test all the coffees, BLACK. So if you aren't a coffee drinker, watch out, their coffee is strong without cream and sugar. Your tips aren't given to you on a shift by shift basis. All the tips are deposited every day and put into a weekly pot and then they are given to you based on how many hours you worked that week. For instance, if the tips totalled out to be $2.00/hr and you worked 20 hours that week, you would receive $40.00 that week for tips. Also, you are taxed on at least $.50 per hour for your tips on your paycheck.

1.0
Feb 5, 2010
Recommend
CEO approval
Business Outlook

Pros

partner markouts. benefits for part-time. stock options. the relationships you make with your co-workers and customers. discounts. free drinks. 401k

Cons

poor communication. no feedback. retaliation. unfair availability. getting rid of people because they make too much money. horrible district managers

3.0
Jan 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Relaxed work environment. Informal atmosphere. Great product(s). Environment included in the mission and real work happens against it.

Cons

Career growth and investments in employees (partners) was once commonplace, but have since be cut for cost reasons. Management skills are inconsistent and feedback is emotional and ego related.

Viewing 232 - 234 of 85,316 Reviews

Glassdoor has 91,028 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.