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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,313 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      2.0
      Dec 17, 2009

      Not what you expect from a Employer of choice !

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compesation Fair work/life balance Great coworkers Fair benefits

      Cons

      The most incompetent Leadership I've ever had to work with. Constant re-orgs and changes in TOP management, with very little to no knowledge or experience in the business. Bad communication. Non existent in most cases. Lack of career path There is no technology or IT resources to allow you to effectively and efficientely do your job. Great company values, that nobody fosters. Very dissapointing experience, not what I expected from a company known as an employer of choice.

      3.0
      Dec 17, 2009

      i'm going to try to not let this turn into a rant...gonna be tough. (edit: i think i did it.)

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      excellent benefits, generally awesome people to work with (of course there are exceptions), free drinks while you work!, if you're good at your job (and can back that up) it looks great on a resume (people know you deal with difficult customers regularly), great place to learn about the world - how to deal with EVERY kind of person in the world, etc

      Cons

      early hours (comes with the territory of coffee shops though), increasingly difficult upper (district and higher) management, not nearly as flexible as it used to be, benefits decreasing ("personal" days are a thing of the past, vacation time harder to accrue)....

      4.0
      Oct 18, 2009

      Pros and Cons of DM role

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      As with any retailer, the past 2 years have been difficult due to the economy and declining sales, and the subsequent pressures put on companies and their staff (layoffs, cutbacks, expecting a lot more of every person in every position, etc). You have the flexibility to make your own schedule week to week and balance work-life, but as with most DM roles, it's 50-60 hours per week average. It's what you make of it and really is manageable, and senior leadership respects your work-life balance. I've worked here many years and respect & dignity and professionalism is always in place, if not you won't last long.

      Cons

      Not many pros for being a DM these days, except be lucky you have a job. The gratitude is barely existent for making any of your numbers, and being under high scrutiny at all times. Any performance pay raise you get will be well below cost of living inflation (typically has been for many years, so that's no big deal) . The only thing looking brighter is that sales expectations are more realistic and more field leaders may actually see quarterly bonuses on a few occasions this year.

      Viewing 235 - 237 of 85,313 Reviews
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      Glassdoor has 91,025 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.