Starbucks reviews

3.5

56% would recommend to a friend

(85,341 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,341 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
1.0
Oct 1, 2022

Don't stay for a long time

Recommend
CEO approval
Business Outlook

Pros

- Free Coffee - Free Food -Discounted when not working

Cons

-No work/life balance. If anything happens you are expected to fill in no matter what you have going on. -No growth opportunities past SM role. Most DMs come externally or are chosen through favoritism. -You need to move at the drop of a dime, poorly planned initiatives. -Takes forever to get equipment fixed -Senior managers don't care, you are expendable -"We're family" is a major red flag -Pay is not competitive, external hires get paid more -Hours suck -Customers can be rude -You pay for your health insurance

5.0
May 2, 2022

Good salary

Recommend
CEO approval
Business Outlook

Pros

Caring employeers Flexible hours Paid sick and vacation time

Cons

Early shifts Short staffed Tip share

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Starbucks Response
4y
Thank you for your feedback! We are thrilled to hear that you've enjoyed your experience with Starbucks.
2.0
Apr 23, 2022

Very Demanding

Recommend
CEO approval
Business Outlook

Pros

Great Benefits Competitive Pay Respectful & Positive Workplace Platform to make a difference and advocate for self and hourly partners Rewards tenure very well (I get great stock benefits and 5 weeks of paid vacation plus a holiday benefit for each federal holiday)

Cons

Very Demanding No work/life balance (they say they prioritize it but it doesn't matter) High pressure to drive metrics Always on call 24/7 Partners (employees) are prioritized over your needs No balance or plan for call outs - managers have to fill in all of the gaps Inconsistent schedules

Viewing 250 - 252 of 85,341 Reviews

Glassdoor has 91,054 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.