Starbucks reviews

3.5

56% would recommend to a friend

(85,346 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Nov 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, like healthcare and Spotify, and free coffee. I think it's an especially great job for people pursuing Bachelor's Degrees with ASU. I wish they had a Masters's program. The partners are what make it worth it. I've made so many friends at the six different stores I've worked at. I honestly really loved my time as a barista and supervisor.

Cons

Not a good work/life balance. As an ASM you're expected to come in at any hour or transfer to a different store, wherever is needed, whether you want to or not. Because you belong to "the district", not the store. Also, if you disagree with a direction Starbucks is going or a decision your district is making, you do not have much room to fight for it. They'll tell you that "maybe the role isn't right for you", if you don't agree with them. It felt almost gaslighty how they talk you out of having any dissenting opinions, but then make the culture seem like they totally listen to you. They don't. Also it's tough being an introvert there because you already are managing a team but then they always expect extra participation in the district. Which is understandable, but there's a lot of unexpected socialization that's tough.

3.0
Aug 12, 2021

Just ok.

Recommend
CEO approval
Business Outlook

Pros

They are mostly respectful of your schedule needs as most people there have family or go to school Free ASU Online classes Dental, vision, and health benefits. Albeit a little pricey, I pay $50+ per paycheck Fun co-workers Free drinks and one free food mark out per shift

Cons

I've been there for almost 3 yrs and yet I'm only getting 0.20 cents above most new people. I'm only paid $10.77 while new people are getting around $10-10.50. No reason to go above an beyond since it doesn't affect your pay rate. I've won POQ (partner of the Quarter) twice and I'm still getting paid less than people who don't work/contribute nearly as much. My store stopped promoting within. Now there's even less of a reason to work hard. They've made it harder too get promotions. Out new manager doesn't know how to do anything. She's not willing to learn either. Just wants to do the basic store manager duties and not have to actually be on the floor working. You are basically over worked everyday. They only schedule the bare minimum even though the store is extremely profitable I have severe back problems that has gotten worse since working there because they only want me on bar making drinks because I'm the fastest one there. No one gets properly trained, which is why I'm basically the only person who knows how to accurately and quickly make drinks

2.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

fair benefits. health and dental packages have quite a bit of variety and options. the free spotify premium is great! but there’s definitely a reason they offer more help for your mental health than other companies. i’m so thankful for the family i made, and the opportunities i’ve had there.

Cons

the managers i’ve had are wonderful but the people who are really in charge are so out of touch and they really don’t care. things have changed so much since the pandemic. but the absolute worst part is the labor. it feels like you’re constantly running around trying to do the job of 4 people because there may only be two of you working for periods of time, even when it’s busy. when you become a shift the responsibilities really start to get out of hand. you’re basically expected to do the job of the store manager. your on call constantly, come in early, stay late to clean up the mess. open at 4am one day close at 11 pm the next. shifts can easily end up getting burnt out. there’s a lot of pressure that can come with it.

Viewing 256 - 258 of 85,346 Reviews

Glassdoor has 91,060 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.