Starbucks reviews

3.5

56% would recommend to a friend

(85,346 total reviews)
avatar

Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Jul 21, 2021

Will Prepare You For A Lot

Recommend
CEO approval
Business Outlook

Pros

- You will start to understand ways to appease a customer, which is a very helpful skill - Prepares you to work the frontline in restaurant as well as gets you used to hectic duties of a kitchen or a bar - Great for gaining experience

Cons

- Issues often not taken seriously (I hurt my ankle while working here, and it just got progressively worse and the staff brushed it off as me trying to get out of work while I was trying not to cry about how much pain I was in - of course, it was my choice to come in, so I quit shortly after because I was not gonna permanently damage my body, but that was not an acceptable reason to leave according to my supervisor) - Open homeless policies while generous and an admirable effort, sometimes left me feeling in danger in a city like Sacramento - The garbage at my location was a block away and really uncomfortable to walk to by yourself in an alleyway. Staff often made jokes about finding people inside of there as if that wasn't terrifying. - Overall, just felt like they didn't care about the wellbeing of everyone who worked there - Not a great long term job, as health both physically and mentally are not prioritized

avatar
Starbucks Response
4y
Hi, there. We are very disappointed to hear about your experience. At Starbucks, we value a work environment where you feel safe. Please reach out to the customer contact center by calling 1 (800) 782-7282 so we can better understand your experience and take the appropriate next steps.
5.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

People were super nice. Loved the culture and the unlimitted coffee

Cons

Low tech - no projectors in many meeting rooms. At the time, working from home was not encouraged and they emphasized "butts in seats" from 9am-5pm '""

4.0
May 11, 2021
Recommend
CEO approval
Business Outlook

Pros

nice people, not overly complicated work (which is also a con I suppose), decent salary, but not super competitive when you look at the Seattle market and what other companies in the area offer for counsel work.

Cons

low advancement opportunities; not great about promoting within-look too much to hire from outside company; salary is not competitive when you look at other Seattle-area employers; losing the culture perks that once made it worth the lower salary

avatar
Starbucks Response
5y
Starbucks is focused on making salary decisions that are fair and equitable. Offers should reflect pay based on the candidate’s skills, abilities, and experience, is in line with our pay ranges that are reviewed annually to ensure market competitiveness, and take into account both the candidate’s expectations and internal equity.
Viewing 259 - 261 of 85,346 Reviews

Glassdoor has 91,060 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.