Starbucks reviews

3.5

56% would recommend to a friend

(85,366 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
1.0
Jul 26, 2019

Downhill since Howard left

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, benefits, food, coffee markout

Cons

Expectations are unrealistic. Don’t say it’s not fast food, when it is fast food. Partners burned out from stress.

5.0
Jul 16, 2019

Great part time job

Recommend
CEO approval
Business Outlook

Pros

Great coworkers Great benefits Schedule is relatively flexible

Cons

Higher ups in company do not care as much as they should about individual employees

2.0
Jul 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Strong internal promotion culture up to SM. Opportunity to truly be a member of your community in a leadership role.

Cons

No consistent leadership above SM level. Very little opportunity to advance past SM. The DM can wholesale change the company policies and hold you to whims, and the constant cycling of DM and upper management makes it difficult to ever feel like your head is above water. The company is in love with buzzwords and prioritizes those and useless visions over business success at the store level. Decisions are made and announced by corporate to the media before they are sent to stores. SM salary base is the same across all markets- no cost of living adjustments and is below other food service and retail store manager salaries.

Viewing 274 - 276 of 85,366 Reviews

Glassdoor has 91,081 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.