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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,134 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      1.0
      Apr 22, 2022

      A company in decline

      Sr. manager, operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee mobile discount. Some roles offer remote work or flex on-site/work from home schedules.

      Cons

      Senior leadership out-of-touch with the company and routinely publicly disparages groups within the company. Severe lack of communication.

      1.0
      Mar 12, 2022

      Once former CEO John Legere left, the party ended

      Retail associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits package as a full time T-Mobile is hard to beat. 75% off all cellular service, but no discounts on devices outside of customer-based promotions (activations, trade-ins, etc). Some of the best health, dental, and vision packages I’ve ever come across at a major company. The longer you stay, the significantly more PTO one acquires. RSUs yearly. Great 401k and ESPP programs. The benefits for some are worth it to stick through the hellish landscape the company is currently navigating.

      Cons

      Since the two-punch combo of COVID-19 and the Sprint merger, the company has gone to hell in a hand basket. Once the merger occurred and Legere bounced, so did the culture. A lot of the Sprint employees we took on are wretched in their job performance and bring nothing to the table. In fact, they make the job significantly harder. In retail, customers have gotten significantly nastier since the pandemic. District managers play politics and only take care of those who are willing to play their games. Morale is at an all time low and just looking at the T-Mobile subreddit is proof of that. Things are only about to get worse as Sprint customers are about to have the rug pulled from underneath them as they have not been responding to our offers regarding the Sprint network shutdown. I feel bad for anyone who will have to work during the summer of 2022 as it’ll be a slew of escalations from the Sprint side of the business.

      Viewing 28 - 30 of 23,134 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,509 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.