T-Mobile reviews

3.6

62% would recommend to a friend

(23,165 total reviews)
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Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
5.0
Oct 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of freedom, in the field most of the time. I have a really good account manager who always look out for me when the dealers try to put blame else where. Decent pay, really good benefits. Overall great position. Hired as a T-Mobile employee

Cons

The position is an indirect sales position. There are a lot of things you have to control that's out of your control. Dealers can be very shady with unethical business practices. A lot of the dealers have no accountability and want corporate to do everything for them

4.0
Oct 12, 2016
Recommend
CEO approval
Business Outlook

Pros

company culture is great. Brand is hot and sells its self. Benefits are amazing.

Cons

internal process a night mare to get orders submitted. Driven by retail ideas not b2b. You compete against retail stores and promotions are retail geared. Stay away if your in b2b sales as the comp plan is low. Reps went from making 100k plus to under 75k.

4.0
Aug 18, 2016

Retail Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Wonderful company culture from top to bottom. Great benefits, even for part-time employees. The commission can be excellent if the traffic is right.

Cons

As with all commission based jobs, the pay can vary from month-to-month. If you don't like dealing with the public, then this job is not for you. You'll do your fair share of setting up gmail accounts for little old ladies -- which requires patience.

Viewing 319 - 321 of 23,165 Reviews

Glassdoor has 24,544 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.